Order process, conclusion of contract and correction notes


1.    ORDER PROCESS



SELECTION OF OUR PRODUCTS

Select the products you would like to order by clicking on the “add to basket” button. This will add your selection to the shopping basket.



SHOPPING BASKET

You can change your selection at any time until you submit your order (until “go to checkout”) by changing the number/quantity of products, deleting the selection by clicking on the bin icon or cancelling the order process. Clicking on the “go to checkout” button will take you to the next step.



REGISTRATION/PERSONAL DATA

Please enter your personal data which are required for the order process. You can choose whether you would like to order as a guest or create a customer account. If you already have a customer account, please log in with your e-mail address and password. Your data will be collected, processed and used in compliance with the relevant data protection regulations [LINK: Privacy Policy]. The data will not be used for any other purpose or passed on to third parties. Clicking on the “next” button will take you to the next step.



BILLING ADDRESS/DELIVERY ADDRESS

Please enter your delivery address. Your delivery address is also the billing address. If you wish to state a different billing address, please uncheck the box “Use this address as billing address”. Clicking on the “next” button will take you to the next step.



DIFFERENT BILLING ADDRESS

If you wish your billing address to be different from your delivery address, you can now enter your billing address. Clicking on the “next” button will take you to the next step.



SELECT SHIPPING METHOD

Please select the desired shipping destination (Germany or EU) by clicking on the corresponding circle. If desired, you can leave a message about your order in the dedicated field. Clicking on the “next” button will take you to the next step.



SELECT PAYMENT METHOD

Please enter your desired payment method. Clicking on the “next” button will take you to the next step.



COMPLETING THE ORDER PROCESS/GTC

On the right-hand side of the browser window, you will see an overview of the products you have selected, the purchase price and the shipping costs.

Please check whether all the details are correct and read the General Terms and Conditions and the Cancellation Policy carefully. You can only proceed with the order if you “agree” (check) to the General Terms and Conditions.

You can correct your entries at any time or withdraw from the contract declaration by clicking “edit” for the details you wish to provide or by clicking on the product itself, which will take you to the shopping basket.

Only by subsequently clicking on the “Order now” button do you submit a legally binding offer.




2.    CONTRACT BETWEEN YOU AND US

The time when the contract between you and us is concluded depends on the payment method you select. You can find more details in our Consumer Information.




3.    CORRECTION NOTES

As part of the ordering process, you first place the desired goods in the shopping basket, where you can change the desired quantity of products at any time, delete the selection by clicking on the bin symbol or cancel the order process. If you have placed goods in your shopping basket, you will be taken to a page on which you can enter your data and then select the payment method by clicking on the “go to checkout” button and then on the “next” button. Finally, an overview page opens where you can check your details.

You can correct any errors (e.g. regarding payment method, data or the desired number of items) by clicking on “edit”. You can access the shopping basket by clicking on the goods on the right-hand side of the overview page or by clicking on the shopping basket symbol at the top of the website. If you wish to cancel the ordering process completely, you can also simply close your browser window.

By clicking the “Order now” button, you are making a legally binding offer.

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