If you’ve got technical problems with our products or questions about warranty, our distributor in your country and your salesman will help you with words and deeds.

Film and Slide Scanners

If you’ve got technical problems, please make sure that the driver version of the scanner installed is up to date. At Software-Downloads you will find an appropriate choice.

If the device has a mechanical or electronic defect, which doesn’t go away by updating the software, we ask you to send your device to our distributor in your country or to your salesman.